Kuwait Civil ID Renewal Online – Updated 2025

If you’re living and working in Kuwait and need to renew your Civil ID, the process is now fully digital as of 2025. You can complete the Kuwait Civil ID renewal through the PACI website, MOI portal, or the Sahel app. Once completed, your details will be automatically updated in the Kuwait Mobile ID app, and the physical Civil ID card can be collected at the designated self-service kiosks. This guide walks you through each step to ensure a smooth, timely renewal and help you avoid any delays or fines.

Option 1: Renew Your Civil ID via PACI Website

1. Go to The Public Authority for Civil Information PACI E-Services Portal
2. Select “Card Renewal”
3. Enter your Civil ID number and click submit
4. Verify your personal details
5. Pay the renewal fee using KNET (typically 5KD for standard Civil ID)
6. After successful payment, a confirmation receipt will be generated. Save or print this for your records

Note: PACI allows you to renew within 6 months before expiry.

Once successfully renewed, the updated information will automatically reflect in the Kuwait Mobile ID app. You may need to tap “Refresh” to view the latest status.

Civil ID renewal processing typically takes 2 to 5 working days. Once ready, you can collect your physical card using the following steps:

How to Collect Your Renewed Civil ID Card

1. Check Civil ID Card status via PACI E-Services Portal
2. Your status will show: In Process, Ready for Collection, or Error
3. Once ready, it will show the designated PACI self-service kiosk location and machine number (e.g. Place: South Subahiya, Machine Number: 76)
4. Bring your old Civil ID Card to the designated place (check opening hours on Google Maps)
5. Insert your old card and the machine will dispense the new card

The process is quick and simple!

Option 2: Renew Your Civil ID via Sahel App

1. Download the Sahel App via Apple App Store or Google Play Store
2. Log in using your Civil ID credentials or authenticate via the Kuwait Mobile ID app
3. Click on “Services” and then select “ The Public Authority for Civil Information (PACI)”
4. Click on “Card Services” and then select “Civil ID Card Renewal”
5. Enter your Civil ID number or select the Civil ID to renew
6. Pay the renewal fee using KNET
7. After successful payment, a confirmation receipt will be generated. Save or print this for your records

Civil ID renewal processing typically takes 2 to 5 working days. Once ready, you will receive a notification on the Sahel App stating “Civil ID Card is Ready” and it will inform you the designated PACI self-service kiosk location and machine number.

Option 3: Renew Your Civil ID via MOI Website

1. Access the Ministry of Interior MOI Individual E-Services Platform
2. Sign in using your Civil ID number and authenticate via password or the Kuwait Mobile ID app (first time users will need to create an account)
3. Once logged in, select the “Residency” section to access renewal options
4. Choose the individual (yourself or dependent) whose residency needs renewal
5. Review and upload the scanned copies or the required documents (e.g. valid passport, work permit)
6. Pay the renewal fee using KNET
7. After successful payment, a confirmation receipt will be generated. Save or print this for your records

If you’re under company sponsorship, your employer typically handles the residency renewal on your behalf through the MOI Business Portal, not the Individual Portal.

We hope you find this guide helpful! Renewing your Civil ID in Kuwait is now easier than ever with the fully digital process, and collecting your card is quick and convenient through PACI’s self-service kiosks. Just remember to plan ahead to keep everything running smoothly and avoid any last-minute issues or fines.